Privacy Policy

A legal disclaimer

Welcome to Obsidian & Bloom.

Your trust is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you visit our website, register for events, or communicate with us.

By using our website or participating in an Obsidian & Bloom experience, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with us, we may collect information including:

Personal Information

Full name
Email address
Phone number
Mailing address (if required for products or gifts)
Emergency contact information (for retreat participants)

Event Registration Information

To help us provide a safe and enjoyable experience, we may ask for:

Dietary preferences and food allergies
Accessibility or accommodation requests
Emergency medical information you voluntarily choose to provide
Retreat preferences or participation details

Payment Information

Payments are processed through secure third-party payment providers.

Obsidian & Bloom does not store or have access to your complete credit card or banking information.

Website Usage Information

Our website may automatically collect limited technical information such as:

Browser type
Device type
IP address
Pages visited
Time spent on our website
Referral sources

This information helps us improve the functionality and user experience of our website.

How We Use Your Information

We use your information to:

Process retreat and event registrations
Communicate important event updates
Respond to inquiries
Provide customer support
Accommodate dietary and accessibility needs whenever reasonably possible
Send newsletters or promotional emails (only if you have chosen to receive them)
Improve future experiences and website performance
Meet legal or regulatory obligations when required

Email Communications

If you subscribe to our newsletter or choose to receive updates, you may occasionally receive information about:

Upcoming retreats
Workshops
Special events
Wellness resources
Community announcements